FAQs: Purchasing and Promotion

Find answers to your questions about Western Schools.

How long will it take to get a refund?

You can expect your refund within 3 to 4 weeks from the time you call us. For credit card orders please allow up to two statements for your credit to appear. All credit card orders will be marked as returned and any exchange you make will be treated as a new order and a new charge will be applied to your credit card.

Still can't find your answer?

If you can't find what you're looking for, please contact us.

Call Us icon

Call us: 800.618.1670

Speak to a customer service representative.

Weekdays: 8 a.m. - 8 p.m. ET

Get in touch icon

Send us a note

Email us and we'll get back to you within 24 hours

Email Us